Amateta help centre

Using the desktop till each day

Sign in, sync, open a shift, sell offline and close the drawer.

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Before opening

  1. Start the Amateta Retail Suite on the counter computer and sign in using your own staff account.
  2. Check the connection and sync status. Let the first sync finish before relying on newly changed products, prices or staff accounts.
  3. Open Cash Register and start your shift with the cash float you counted.

Make a sale

  1. Open Point of Sale, scan a barcode or tap a product, then review the quantity and price.
  2. Choose the customer's payment method, confirm the amount and complete the sale.
  3. Print or share the receipt when requested.

If the internet disconnects

The till keeps its local sales and sends them to the back office when the connection returns. Leave the app open long enough to finish syncing. New staff changes made on the website reach the till after it reconnects.

At closing

Open Cash Register, count the drawer and close the shift. Check the shift summary, then confirm the till is online and its pending work has synced before shutting down.

If a staff member no longer works for your business, remove their access in Staff. Their past sales stay in the reports.

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