Amateta help centre

Learn every part of your POS

Clear steps for setting up and running your business.

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Getting started

Getting started: your first day with Amateta

Create the account, set up the business, add products and staff, and make the first sale.

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Getting started

Create your business account

Sign up, confirm your email, set up the business and invite staff.

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Desktop till

Using the desktop till each day

Sign in, sync, open a shift, sell offline and close the drawer.

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Getting started

Adding products, categories and barcodes

Add products one at a time or import a price list; categories, barcodes, variants and the Bin.

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Getting started

Staff, roles and who can sell

Add cashiers, managers and supervisors; what each role can do; PINs; who may take payment.

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Selling

Shifts, cash-up and the Z-report

Open a shift with a float, take payments, close the shift, count the drawer and print the Z-report.

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Selling

Returns, refunds and voiding a sale

Take back goods, refund by the original method, and void a sale made in error.

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Restaurant

Setting up a restaurant, café or take-away

Business type, tables, kitchen printers or a kitchen screen, menu, modifiers, bills and tips.

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Stock

Stock control: purchases, counts and write-offs

Receive deliveries, count stock, write off damaged goods and see every movement.

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Customers & documents

Customers, accounts and loyalty

Keep a customer list, sell on account, take account payments and print statements.

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Customers & documents

Quotations and tax invoices

Write a quotation or tax invoice with your client's details, turn a quote into an invoice, record payments, PDF and email.

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Desktop till

Installing the Windows desktop till

Download, install and activate the till that keeps selling without internet.

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Hardware & printing

Connecting a receipt printer and cash drawer

Choose the printer, paper width, logo and drawer; print a test; fix common errors.

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Hardware & printing

Barcode scanners, label printers and scales

Plug-and-play scanners, printing barcode labels, and connecting a weighing scale.

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Account & billing

Plans, payment and renewal

Choose a plan, pay by EFT, upload proof of payment, and how renewal works.

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Account & billing

Backups, updates and getting help

How your data is kept safe, and what to do when something does not work.

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