Amateta help centre

Import products and prices from another system

Bring in your product list, update prices or add delivered stock from Excel, CSV, Text or HTML exports.

All guides Contact support

Use this when you move from another POS, or to update many prices at once. It works on the website (back office).

1. Export from your old system

  • Any of these work: Excel (.xlsx), CSV, Text, HTML, Unicode Text and Unicode HTML (UTF-8).
  • In older Windows back-office programs, open the stock report, choose Export and pick one of the "Save as type" choices.
  • Keep the column headings in the export (Code, Barcode, Description, OH / Qty, Cost, Selling…).
  • Old Excel (.xls) files: open them in Excel and Save As Excel Workbook (.xlsx) first.

2. Upload and check the columns

  1. Open Products → Import from another system and choose the file. Press Read the file.
  2. The page shows each column of your file with its first values, and what it will be imported as. Common names are recognised (OH = quantity on hand; TC = total cost, not imported). Change any that are wrong, or choose not imported.
  3. Report titles, page headings, dates and totals are left out automatically.

3. Choose what should happen

  • Products & prices: adds new products and updates the prices of the ones you already have.
  • Update prices only: changes cost and selling prices of products you already have. Nothing new is added; stock is not touched.
  • Stock received: adds the quantities in the file to your stock (a delivery). The products must already exist.

Then choose how existing products are found (barcode, code or name) and, in a business with branches, which branch the stock is at.

Stock is only ever added, never overwritten. To correct stock, use a stock count.

4. Preview, import, undo

  1. Press Preview. Every row shows what will happen: "New", "Update" (with old and new prices) or why it is left out. Nothing is saved yet.
  2. Press Import. The same file cannot be imported twice by mistake.
  3. Made a mistake? Open the import again and press Undo this import: prices go back, the added stock is taken out, and new products that were never sold go to the Bin.

The rest of the Amateta family